Privacy Policy

Welcome Ashore Privacy Notice

Last modified: June 3, 2025

Introduction

Welcome Ashore LLC (“Company”, “We” “Us”, or “Our”) respects your privacy and is committed to protecting it through our compliance with this notice.

This notice describes the types of information We may collect from you or that you may provide when you visit the website WelcomeAshore.org (our “Website”) and Our practices for collecting, using, maintaining, protecting, and disclosing that information.

By accessing or using this Website, you agree to this privacy notice. This notice may change from time to time (see Changes to Our Privacy Notice). Your continued use of this Website after We make such changes is deemed to be acceptance of those changes, so please check this notice periodically for updates.

SECTION I: Our Processing of Personal Data

1.1 Who’s responsible for your personal data.

As a data controller, We are responsible for the personal data you provide to Us and will only share such personal data with Our Related Companies, Suppliers, and Business Partners if We have a legitimate reason permitted by law or We have your consent.

1.2 What personal data do We collect or receive.

Categories of personal data	When/how We get it
Personal, contact, ID and other details – We may collect your full name and contact details (first name, middle name, last name, nickname, suffix, email address, phone number, postal address, any details posted on or inputted to Our Digital Platforms (e.g., content, form submissions, search queries, etc.) and replies to Our emails and/or surveys,	You provide some of these details to Us via Our Digital Platforms, when you use Our Digital Platforms, or interact with Our communications.
Technical information related to use of Our Digital Platforms – We may collect details about the browser, device and internet connection that you use when you browse Our Digital Platforms, technical information, including your IP address, MAC address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.	When you use Our Digital Platforms.
Cookies – Our Digital Platforms may store small text files on your device that identify your browser. See the Cookies and other technologies section of this Notice for additional information.	When you use Our Digital Platforms or interact with Our emails.
Information about your interactions with Our websites – As well as the technical information above, We may collect information about your visits to Our websites, including the full web addresses that you access, your path of clicks, through and from Our site (including date and time and whether you used a search engine), page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.	When you visit and/or browse Our websites.
Information about your interactions with Our emails – We use elements embedded in Our emails (e.g., images and clear images) that let Us know whether you have opened or read an email. If you follow links in Our emails, We may also set cookies on your system if you have enabled cookies. This information also tells Us about your propensity to engage with Our emails.	When you interact with Our emails.

1.3 User Contributions

You may provide information to be published or displayed (hereinafter, “posted“) on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, “User Contributions“). Your User Contributions are posted on and transmitted to others at your own risk. You covenant to Us that your provision of a User Contribution(s) does not infringe on the intellectual property rights of others, that you have sole right to use and exploit such User Contributions, that you grant Us a worldwide, royalty-free, perpetual license to use such User Contributions in whole or in part, and that you indemnify Us related to the aforementioned. Although We limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, We cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, We cannot and do not guarantee that your User Contributions will not be viewed, reproduced, or otherwise by unauthorized persons.

1.3 How We Use Your Information.

We use information that We collect about you or that you provide to Us, including any personal information:

To present Our Website and its contents to you.
To provide you with information, products, or services that you request from Us.
To fulfill any other purpose for which you provide it.
To provide you with notices about your account, including expiration and renewal notices.
To carry out Our obligations and enforce Our rights arising from any contracts entered into between you and Us, including for billing and collection.
To notify you about changes to Our Website or any products or services We offer or provide though it.
To allow you to participate in interactive features on Our Website.
In any other way We may describe when you provide the information.
For any other purpose with your consent.

We may use the information We have collected from you to enable Us to display advertisements to Our advertisers’ target audiences. Even though We do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

1.4 Disclosure of Your Information.

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that We collect or you provide as described in this privacy policy:

To Our subsidiaries and affiliates, including those within the Royal Caribbean Group (Our Related Companies).
To contractors, service providers, and other third parties We use to support Our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which We disclose it to them.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Welcome Ashore LLC’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Welcome Ashore about Our Website users is among the assets transferred.
To fulfill the purpose for which you provide it.
For any other purpose disclosed by Us when you provide the information.
With your consent.

We may also disclose your personal information:

To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
To enforce Our legal rights and/or remedies.
If We believe disclosure is necessary or appropriate to protect the rights, property, or safety of Our customers, or others.

1.5 Cookies and other technologies.

We use cookies and other technologies that function similar to cookies, including, without limitation, pixels, tags, and web beacons (collectively, “Cookies”), when you interact with Our website, Our applications, other digital platforms owned or operated by Us (collectively, “Our Digital Platforms) and Our electronic communications.

What Are Cookies? Cookies are small files that may be placed on your computer, mobile device, or other devices that collect and transmit information, including information that may be interpreted as personal information, when you visit, browse, or otherwise interact with Our Digital Platforms, request or use services provided through such platforms, and/or interact with Our electronic communications. Other similar technologies, including, without limitation, pixels, tags, and web beacons, function similar to cookies in that they are able to collect and transmit information.

How We Use Cookies. We categorize the Cookies We use based on how they function. There are Cookies that are necessary to the operation of Our Digital Platforms, Cookies that help Us understand their performance, Cookies that make them more functional for Us and you, and Cookies that can deliver you a more personalized experience, including those that deliver relevant advertisements based on your interests. Cookies may be set by Us or by third parties. We choose Our third parties carefully and generally place terms and conditions that control their collection, storage, and use (collectively, “Use”) of personal information We make available to them, including information obtained via third party Cookies on Our Digital Platforms; however, for certain third parties such Use may be subject to the third party’s policy(ies), including their privacy policy, applicable terms and conditions, or the their legal basis(es) for Use which do not otherwise afford Us such control. In these instances, We provide you the opportunity to disable such Cookies (see “How You Can Manage Cookies” below).

Categories of Cookies We Use

Required Cookies. Required Cookies are necessary to the operation of certain of Our Digital Platforms. These Cookies are generally set in response to your use of the platform, including requests for services made by you through the website, such as setting your privacy preferences, logging into your accounts, and/or completing fields/forms, etc. Required Cookies may not be blocked through Our Digital Platforms. You may, however, set your browser to block and/or report these Cookies; any such blocking, including refusing to accept a request to place a Cookie, may affect the operation of Our Digital Platforms.
Performance Cookies. Performance Cookies may be set by Us and/or third parties to monitor the performance of Our Digital Platforms. These Cookies permit Us to measure and improve the performance of Our websites, including an understanding of which areas of a platform are most popular and how users arrive to and navigate around the platform. For example, which of Our webpages are most popular and how users get to certain webpages.
Functional Cookies. Functional Cookies may be set by Us and/or third parties to add enhanced functionality to certain of Our Digital Platforms such as recognizing you when you return to Our Digital Platforms and remembering your choice of language. If these Cookies are disabled, access will be limited to such functionality(ies).
Social Media Cookies. Social Media Cookies may be set by Us and/or third parties to enable you to share Our content with others. These Cookies are able to build a profile of your interests by tracking your activities across Our Digital Platforms and those of others, including websites. If these Cookies are disabled, access will be limited to such sharing.
Advertising Cookies. Advertising Cookies may be set by Us and/or third parties to enable the delivery of more relevant advertisements, including on third party websites. These Cookies are able to build a profile of your interests by tracking your activities across Our Digital Platforms and those of others, including websites. If these Cookies are disabled, you will receive less targeted advertising.

How You Can Manage Cookies

Managing Cookies via Our Digital Platforms. Our Digital Platforms utilize default Cookie settings. However, when you first visit certain of Our Digital Platforms you will be presented with a Cookie settings banner which offers you the opportunity to change those default settings, including the enabling and/or disabling of certain categories of Cookies. Note, this will only affect Cookies used on the Digital Platform you are interacting with, not other of Our Digital Platforms nor the digital platforms of third parties. You may change your Cookie settings at any time by using Cookie settings banner or by following the “Cookie Preferences” or the “Do Not Sell/Share My Personal Information” links on Our website.
Managing Cookies via Computer, Device, etc. You can manage Cookies via your web browser, application, or other digital platform or via settings on your devices. Below is a link to an article entitled “How to Enable and Disable Cookies on Every Web Browser [Guide]” hosted on a third-party website. https://allaboutcookies.org/how-to-manage-cookies

The link is provided for informational purposes only and is subject to the privacy policy, terms and use, and related terms and conditions of the website domain owner. We make no representations or warranties as to the accuracy of the information therein and disclaim any liability related thereto.

1.6 Data retention.

We retain your personal data only for as long as necessary: (i) for the purposes set out in this privacy notice; (ii) to provide Our products and services to you; (iii) to comply with Our legal obligations (e.g., to comply with tax or accounting rules or in connection with legal proceedings); or (iv) to comply with Our usual business data retention policies.

1.7 Acting on someone else’s behalf.

If you give Us information about another person (or persons), such as another guest, We will understand this to mean that they have appointed and authorized you to act on their behalf. This includes providing consent (to the extent this is required) to:

Our processing their personal data, and
your receipt of any information protection notices on their behalf.

We may ask you to provide evidence that you have been appointed and authorized to act on behalf of the other person (or persons).

1.8 Children.

Our Digital Platforms seek to promote Our services to adults. We do not knowingly solicit personal data from children, unless permitted by applicable law. If a parent or guardian becomes aware that his or her child has provided Us with information without their consent, he or she should contact Us using the contact details below.

1.9 Changes to this Privacy Notice.

This Privacy Notice may be updated from time to time for any reason. Updates to Our Privacy Notice will be posted to the Digital Platforms.

In the event We are involved in a merger, acquisition, or sale of all or a portion of Our assets, you will be notified via email and/or in a prominent notice on Our Digital Platforms of any change in ownership or uses of this information, as well as any choices you may have regarding this information.

SECTION II. Disclosures and rights for residents of certain states within the United States

2.1 Applicability.

This section applies to you if you are a resident of the states of California, Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, Nevada, New Jersey, Oregon, Tennessee, Texas, Virginia, Utah or a state with similar laws requiring the below.

2.2 Disclosures.

Personal information. See Section 1, above, regarding the categories of personal data We may collect, the purposes for which We may use, and with whom we share that personal data, including for Our business purposes.
Sensitive information. Certain personal information within Section 1 above, may be construed as sensitive personal data under certain State laws. The definition of sensitive personal data varies by State but generally includes, information concerning your health, racial or ethnic origin, sex life, sexual orientation, citizenship or immigration status, biometric data, and precise geolocation data. In some States it also includes identification numbers (e.g., social security, drivers’ license, and passport numbers) and payment card and financial account numbers in combination with information that permits access to same. We strive to collect and process only the minimum amount of sensitive personal data necessary for the purposes set forth in Section 1. As such, we generally cannot limit the collection and processing of sensitive personal data.
Sale of personal data. The concept of “sale” varies by State but generally includes situations where We sell your personal data for monetary or other valuable consideration or provide your personal data to certain third parties who can use the data solely for their own commercial use. We choose Suppliers and Business Partners carefully and generally place terms and conditions with them with that control their collection, use, and storage (collectively, “Use”) of personal information We make available to them; however, for certain Suppliers or Business Partners such Use may be subject to the their policy(ies), including their privacy policy, applicable terms and conditions, or the their legal bases for Use which do not otherwise afford Us such control.
Targeted advertising/Sharing of personal data. The concept of targeted advertising varies by State but generally includes situations where advertising is delivered to you based on your personal data that has been collected from your activity across websites other than our website. Under California law, targeted advertising is generally referred to as cross-context behavioural advertising and includes the “sharing” of personal data in furtherance thereof. As more fully set forth in Section 1, we may engage in forms of targeted advertising, as that term is defined under applicable State laws.
Financial incentive. Certain programs and activities we solicit you to participate in may be construed under certain State laws as offering a “financial incentive” for you to share your personal data with Us. Your participation in any such program or activity is voluntary and is subject to the applicable terms and conditions. You may opt out of such program or activity at any time.

2.3 Your rights.

Right to opt out. You have the right to opt out of: (i) the sale of personal data; and (ii) targeted advertising, including the sharing of personal data for that purpose. To opt out of (i) and/or (ii) you can use the Cookies settings banner or the Cookie Preferences/Do Not Sell/Share My Personal Information link on our website. See the Cookies and other technologies section of this Notice for additional information.
Additional rights. You also have the right to ask Us to:
- provide you access to your personal data;
- correct your personal data; and/or
- delete your personal data.
Click on the respective link to submit your request: Data Subject Request Form.

We do not discriminate against anyone lawfully exercising their rights under this Section, and we reserve all rights and remedies related to the exercise of same.

2.4 Disclaimer.

References to and descriptions of State law are for informational purposes only, represent Our interpretation of same, is not intended to nor does constitute legal advice or any representation as to jurisdictional applicability.

SECTION III: European Union and United Kingdom requirements/ compliance with the General Data Protection Regulation (GDPR) and the UK GDPR.

3.1 Applicability.

This section applies to you if:

you use Our Digital Platforms while in the EEA or in the UK

3.2 Legal basis for processing.

We only process your personal data to the extent that at least one of the following applies:

you have consented to the processing of your personal data for a specific purpose;
the processing is necessary for Us to perform Our contract with you (e.g., billing) or for use to take steps at your request before We enter into the contract;
where We need to process your personal data to comply with a legal obligation that We are subject to;
the processing is necessary for Us to establish, exercise or defend a legal claim; or
the processing is necessary for the purposes of our legitimate interests or a third party’s legitimate interests.

We rely on several legitimate interests for using and sharing your personal data, including:

improving Our website and its content;
notifying you about changes to Our website or any products or service We offer provide through it;
to provide you with notices about your account;
identifying and pursuing new ways to develop and grow our business; and
ensuring the security and safety of Our users.

3.3 International data transfers.

We operate in multiple jurisdictions and may process your personal data from other jurisdictions for the purpose outlined in this privacy notice. This means that We may transfer your personal data outside of the EEA or in the UK (including to the United States where your personal data is stored and are located). Sometimes transferring your personal data outside the EEA or the UK will be necessary for Us to perform Our contract with you. We use the European Commission’s Standard Data Protection Clauses (also known as Model Clauses) and the UK’s International Data Transfer Agreement, and International Data Transfer Addendum (the ‘UK Addendum’) to provide safeguards for your personal data that is transferred outside the EEA or the UK so you can rest assured that We seek to adhere to the strict European and UK standards of data security and usage.

3.4 Your rights.

You have the right to ask Us to:

provide you with access to the personal data that We hold about you;
correct your personal data;
erase your personal data;
restrict Our processing of your personal data;
object to Our processing of your personal data;
request that We move your personal data to another organization; or

To exercise your rights, contact us at:

[email protected]

c/o Corporate Trust Co.
1209 Orange Street
Wilmington, DE 19801

You also have the right to make a complaint about how we process your personal data to your data protection supervisory authority.

Where you have specifically consented to our use of your personal data, you have the right to withdraw that consent at any time. Please contact us if you want to do this.

Contact Information

To ask questions or comment about this privacy notice and our privacy practices, contact us at:

[email protected]

c/o Corporate Trust Co.
1209 Orange Street
Wilmington, DE 19801